Refund Policy

1. Full refund of program fees paid (less $500 CAD administrative fee), if the Study Permit is not approved by Immigration Refugees and Citizenship Canada (IRCC). The letter of rejection from IRCC must be provided.
2. Two-thirds (2/3) of program fees paid, if student withdraws prior to the commencement of the program (the ‘program’ is defined as the dates specified on the official Letter of Acceptance and the defined ‘program’ can be within the same school year or over a split/two different school years). A complete Refund Request Form must be received before the program commences.
3. One-half (1/2) of the program fees paid, if the student withdraws any time between commencement and the end of the first calendar month of the program (the ‘program’ is defined as the dates specified on the official Letter of Acceptance and the defined ‘program’ can be within the same school year or over a split/two different school years). A complete Refund Request Form must be received no more than one week after the end of the first calendar month.

• the student withdraws after the first calendar month of the program (dates as specified on the LOA)
• the student is found to be in violation of the law, policy or regulation as determined by the Government of Canada, police or Surrey Schools (i.e.: chronic absenteeism, suspension from school, consumption of alcohol, drug involvement)
• if there is a major discrepancy between the school records submitted and the student’s academic ability
• if there is false information provided or non-disclosure on the application regarding a student’s perceived learning/physical disability, behavioural concerns, mental health conditions, undisclosed learning needs and/or medical/criminal history
• if a student arrives to commence studies in grade 10 or 11 and does not meet the minimum language requirements outlined in this agreement and online application instructions

In the event students whose residing parent(s) become Permanent Resident(s) or obtain a valid Work or Study Permit (and meet supporting District criteria after program fees are paid and will reside within Surrey or White Rock are entitled to a full refund of program fees paid (less $500 CAD administrative fee) only if the following also applies:

1. If the change in status occurs prior to the commencement of the program (the 'program' is defined as the dates specified in the official Letter of Acceptance and the defined 'program' can be within the same school year or over a split/two different school years).
2. The written confirmation from the District Welcome Centre of the status change combined with a complete Refund Request Form must be received at the International Education Department before the program commences. 

Any change in status after the commencement of the program no refund will be permitted.

Please note that all refunds are subject to a $500 administration fee.